Plugin Documentation
Submit Support Ticket
Quickly get assistance by creating a support ticket in our support portal.
For Premium Users Only
(Get a solution in 24-48 hours)
Free Plugin Support
Submit a support request on WP.org for help regarding free version.
(Get a solution in 4-10 working days)
Free Plugins
For our free plugins available on WordPress.org, please post your support requests on their respective plugin pages. Free support is provided within 4-10 working days, based on availability.
Cool Timeline
Create stunning horizontal & vertical story timelines easily.
20,000+
Active Installs
(350+)
Timeline Block For Gutenberg
Create engaging vertical/horizontal timeline blocks effortlessly.
9,000+
Active Installs
(10+)
Timeline Widget For Elementor
Show Events Calendar events in stunning, flexible layouts on your Divi site.
70,000+
Active Installs
(340+)
FAQ's
Do you have any support email for extra questions?
For any queries related to plugins, you can contact our support team. We will try to provide an answer within 24 hours.
How can I get support for premium plugins?
If you’ve purchased one of our premium plugins, please click “Create Support Ticket” to open a support request in our portal. Our team will typically respond within 24–48 hours.
How do I get help for free plugins?
For free plugins, please post your query on the respective plugin’s WordPress.org support page by clicking the “Free Support” button. Responses for free plugin support may take 4–10 working days.
Can I test Cool Timeline before purchasing?
All premium plugins are developed and supported by Cool Plugins, not by third-party developers. For any help, queries, or pre-purchase questions regarding Cool Timeline
Who developed these plugins and provides customer support?
All plugins are developed and supported by Cool Plugins, not by any third-party developers or companies. For any help or queries, please contact our support team here.